Question 1

How often should I check my SASSA status?

Accepted Answer

We recommend checking your SASSA status at least once a week, especially from the middle of the month onwards. Status updates typically occur when SASSA completes processing batches of applications. If your status is 'Pending', check every 2-3 days for updates.

Question 2

What does 'Income Source Identified' mean on my status?

Accepted Answer

'Income Source Identified' means SASSA's verification systems detected that you have an income source that exceeds the R350 monthly threshold. This could be from employment, UIF benefits, NSFAS funding, or other sources. If you believe this is incorrect, you can appeal the decision with supporting documentation.

Question 3

My status says 'Approved' but I haven't received payment. Why?

Accepted Answer

If your status shows 'Approved', check if a payment date (Payday) is listed. Payments are typically processed at the end of the month. After the payment date, funds can take 2-3 business days to reflect in your bank account. If payment is overdue by more than 5 days, contact SASSA at 0800 60 10 11.

Question 4

Can I check someone else's SASSA status?

Accepted Answer

No, you cannot check another person's SASSA status due to privacy regulations. Each person must check their own status using their personal ID number and registered phone number. If someone needs help, they should be present and provide their own details.

Question 5

If my status is 'Declined', how long do I have to appeal?

Accepted Answer

You have 30 days from the date you received the declined status to lodge an appeal. However, the Independent Tribunal may consider appeals lodged within 90 days. It's best to appeal as soon as possible. Remember, you must appeal each declined month separately.

Question 6

What if my phone number used for SASSA application has changed?

Accepted Answer

You need to update your phone number with SASSA. Visit the official SASSA SRD website (srd.sassa.gov.za) and look for the 'Change Phone Number' option. You'll need your ID number and access to both your old and new phone numbers to complete the verification process.

Question 7

Why does my status show 'Bank Details Pending'?

Accepted Answer

This means SASSA needs to verify your banking details before processing payment. This could be because: 1) You haven't provided banking details yet, 2) The account isn't in your name, 3) SASSA couldn't verify the account. Update your banking details on the SASSA website, ensuring the account is in your name.

Question 8

How do I know if my appeal was successful?

Accepted Answer

Check your appeal status at https://srd.sassa.gov.za/appeals/ using your ID and phone number. Appeal reviews typically take 60-90 days. The status will show 'Approved' if successful or 'Declined' if unsuccessful. You'll also receive an SMS notification about the outcome.

Question 9

What documents do I need for identity verification?

Accepted Answer

For identity verification, you need a valid South African ID document or Smart ID card. Foreign nationals need a valid permit. Ensure your details with the Department of Home Affairs are up to date. If verification fails repeatedly, you may need to visit a SASSA office with your original documents.

Question 10

Can I receive SRD if I get child support grant for my children?

Accepted Answer

Yes, you can receive the SRD R370 grant even if you receive child support grants for your children. Child support grants are paid for the children's benefit, not yours. However, you cannot receive SRD if you personally receive any other social grant like disability or older person's grant.

Payday	Payment Date	Status
Wednesday	27 October 2025	Scheduled
Thursday	28 October 2025	Scheduled
Friday	29 October 2025	Scheduled
Saturday	30 October 2025	Scheduled

Grant Type	Payment Date
Older Person's Grants	From Tuesday, 5 October 2025
Disability Grants	From Wednesday, 6 October 2025
Children's Grants	From Thursday, 7 October 2025

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SASSA Status Check (SRD R370)

SRD SASSA STATUS CHECK

Confirmed SASSA SRD R370 Payment Dates October 2025

SRD R370 Grant Payment Window - October 2025

SASSA Other Grants Payment Dates: October 2025

SASSA Status Check Online Methods

🌐 Official SASSA Website

📱 WhatsApp Channel

📞 USSD Code

SASSA SRD R370 Appeal Process

How to Appeal:

ITSAA Contact Information:

SASSA SRD R370 Eligibility Criteria

✅ You Must Be:

❌ You Cannot Be:

Frequently Asked Questions

Need Help with Your SASSA Status?

📞 SASSA Helpline

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