Privacy Policy

1. Introduction

Welcome to SASSA Status Check ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sassastatuscheck.co.za (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using our Site:

• South African ID numbers (for status check purposes only)
• Phone numbers (for status verification)
• Any other information you provide through contact forms or communications

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide information about SASSA grant status and services
• To improve our website and user experience
• To respond to your inquiries and provide customer support
• To monitor and analyze usage and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting providers
• Analytics providers (e.g., Google Analytics)
• Email service providers

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request correction of inaccurate information.
• Right to Erasure: You have the right to request deletion of your personal information.
• Right to Restrict Processing: You have the right to request restriction of processing your information.
• Right to Object: You have the right to object to our processing of your information.
• Right to Data Portability: You have the right to request transfer of your information.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

8. Third-Party Links

Our Site may contain links to third-party websites, including the official SASSA website and other government portals. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your country.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We do not retain ID numbers or personal status check information after the session ends.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: 846 Barnard Street, Elardus Park, Pretoria, South Africa

13. Consent

By using our Site, you hereby consent to our Privacy Policy and agree to its terms.