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Terms of Service

Last Updated: 2 October 2025

1. Agreement to Terms

By accessing or using the SASSA Status Check website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Site.

2. Description of Service

SASSA Status Check provides informational content and guidance related to the South African Social Security Agency (SASSA) Social Relief of Distress (SRD) R370 grant. Our services include:

  • Information about SASSA grants and services
  • Guidance on checking grant status
  • Links to official SASSA resources
  • Educational content about eligibility, appeals, and processes
  • News and updates related to SASSA grants
Important: We are NOT affiliated with SASSA or the South African government. We are an independent information service.

3. User Responsibilities

As a user of this Site, you agree to:

  • Provide accurate information when using our services
  • Use the Site only for lawful purposes
  • Not attempt to gain unauthorized access to any portion of the Site
  • Not transmit viruses, malware, or any other harmful code
  • Not use the Site to collect personal information about other users
  • Not impersonate any person or entity
  • Not interfere with or disrupt the Site or servers
  • Comply with all applicable local, state, national, and international laws

4. No Official Affiliation

SASSA Status Check is an independent website and is NOT affiliated with, endorsed by, or officially connected to:

  • The South African Social Security Agency (SASSA)
  • The Department of Social Development
  • The South African Government
  • Any government agency or department

All official SASSA business must be conducted through official SASSA channels. We provide information to help users navigate SASSA services but cannot make decisions, process applications, or provide official SASSA services.

5. Intellectual Property Rights

5.1 Our Content

The content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of SASSA Status Check or its content suppliers and is protected by South African and international copyright laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Modify or copy the materials
  • Use the materials for commercial purposes
  • Remove copyright or proprietary notations
  • Transfer the materials to another person
  • Reproduce, duplicate, or copy the materials for commercial use

5.3 Third-Party Content

We may provide links to official SASSA resources and other third-party content. We do not claim ownership of such third-party content.

6. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Error-free or uninterrupted operation

We do not warrant that:

  • The Site will meet your requirements
  • The Site will be available at any particular time or location
  • Any defects or errors will be corrected
  • The content is accurate, complete, or current
  • The Site is free of viruses or other harmful components

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SASSA STATUS CHECK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Site
  • Any conduct or content of any third party on the Site
  • Any content obtained from the Site
  • Unauthorized access, use, or alteration of your transmissions or content
  • Actions taken based on information from the Site
  • Delays or failures in grant applications or processing

8. Indemnification

You agree to indemnify, defend, and hold harmless SASSA Status Check, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you provide to the Site

9. Information Accuracy

While we strive to provide accurate and up-to-date information about SASSA grants and services:

  • Information may become outdated as SASSA policies change
  • We cannot guarantee the accuracy of all information
  • Official SASSA sources should always be consulted for final decisions
  • We are not responsible for decisions made based on our content
  • Users should verify all critical information with official SASSA channels

10. Links to Other Websites

Our Site may contain links to third-party websites, including official SASSA websites. We are not responsible for:

  • The content of linked websites
  • Privacy practices of third-party sites
  • Terms of service of external sites
  • Any harm or damages resulting from your use of third-party sites

We provide these links for convenience only and do not endorse the content of any linked site.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Misuse of the Site
  • Illegal activity
  • At our sole discretion

Upon termination, your right to use the Site will immediately cease.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Site after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Site.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of South Africa.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and SASSA Status Check regarding the use of the Site and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: [email protected]
  • Address: 846 Barnard Street, Elardus Park, Pretoria, South Africa

18. Acknowledgment

BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

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