SASSA Status Check Failed Reasons & Solution

You’ve applied for the Sassa grant R350 and chances are you’ve received a Sassa status check failed due to identity verification failed. Then you must know what are the reasons and solutions for the Sassa status check failure. Navigating the SASSA system failure reason can be like trying to solve a complex puzzle.

It’s possible that incorrect personal information was submitted or identity verification failed. Perhaps your documents were incomplete, or you encountered technical glitches.

SASSA Status Check Failed

In this guide, we’ll provide clear guidance on how to effectively resolve SASSA failures and advise on resubmission after a failure. If your SASSA application is declined then read SASSA Reconsideration Application, Requirments, & Ways.


Common Errors Behind SASSA Status Check Failed

Encountering errors during the SASSA application process can be quite common, but understanding them is the first step toward resolution. For instance, you may come across a ‘Status Check Failed’ error by SMS. This means there might be an issue with the SASSA database recognizing your details. It could be due to incorrect information or a system glitch.

Common Errors Behind SASSA Status Check Failed

Another hiccup you might face is the ‘Pending’ status. It’s supposed to change once your application is processed, but sometimes it doesn’t. This is often a delay on SASSA’s end and not something you’ve done wrong. Read: SASSA Status Pending For Long

Then there’s the ‘Unsuccessful’ status. It indicates that your application didn’t meet the requirements according to the Home Affairs data department. Because SASSA ensures the applicant’s provided information with various departments.


Incorrect Personal Information Submission

During your application process, a ‘Status Check Failed’ error can pop up due to incorrect personal information being submitted. It’s a common mistake, however, it can lead to substantial slowdowns in the handling of your application.

The crucial bits of information are your ID number, name, date of birth, home address, and Email address. When any of these details are incorrect or don’t match the records in the system, an error is triggered.

Double-checking your submission before sending it off can help avoid this problem. Also, if your details have changed recently, make sure you’ve updated them. Also, keep in mind that you pass their means test.

In case you’ve already submitted and encountered this error, don’t panic. You can correct the problem and attempt to re-submit the application with the corrected information. However, keep in mind that this might reset your application, and it might take longer than expected to process.


The identity Verification Process failed

Why might your SASSA status check fail due to identity verification issues, you ask?

  • 1. Firstly, you may have entered incorrect or outdated personal details during the identity verification process. Remember, the details you provide should match the ones associated with your identity document. If there’s a discrepancy, your SASSA status check could fail.
  • 2. Secondly, there’s also the possibility of a system error. Sometimes, glitches occur in the SASSA system, leading to a failed identity verification.
  • 3. Lastly, there might be an issue with your identity document. It could be expired, lost, or stolen, which would make it impossible to verify your identity successfully.

The Impact of Incomplete Documentation

Moving on from identity verification issues, another significant reason for a failed SASSA status check is incomplete documentation.

When you submit your application, Make sure to check all your data. Missing papers can lead to a hold-up or even a rejection. It’s not just about having the documents, but also ensuring they’re filled out correctly.

Look over every document, make sure every field is filled out, and confirm that nothing is missing.

Dealing With Technical Glitches

Dealing With Technical Glitches

In your journey of navigating SASSA’s system, you might encounter technical glitches that can also lead to a failed status check. These glitches, often an unexpected hiccup in the system, can make the status check process frustrating.

Firstly, one common glitch is the site crashing due to high traffic. This usually happens when a high number of users are trying to access the site and the servers might get down. The best practice is to try logging in at non-peak hours.

Lastly, errors could also be due to the incompatibility of the browser being used. I recommend using updated versions of standard browsers.

Effective Solutions for SASSA Failures

Effective Solutions for SASSA Failures

Let’s start by ensuring that you’ve entered the correct details. It might seem trivial, but one wrong digit can lead to failure.

Another solution is to regularly update details if they have changed to inform SASSA. This includes contact information including number, Email, and banking details.

Do not hesitate to contact SASSA directly. They’re there to help and will guide me through the process. There’s also the option of visiting the nearest SASSA office for face-to-face interactions.

Guidance on Resubmission After Failure

Guidance on Resubmission After Failure

If my SASSA status check still fails after trying all the above solutions, it’s time to consider resubmitting. First, ensure the reason that your application failed. This would help you correct any errors that might’ve led to the initial rejection.

Next, gather all the necessary documents and recheck them individually. Must verify the validity and accuracy of each document.

Then, be ready to resubmit. make sure to fill out the application form accurately, ensuring that all personal details match with the documents provided.

More guide Moya App SASSA Status Check Guide For Applicants


Final Thoughts

After going through all these steps, dealing with a SASSA status check failure isn’t as impossible as you thought. You need to understand the reasons behind the failure and apply the correct solutions.

The important thing to remember is that SASSA is there to assist. They’ve put systems in place to help us navigate these issues and while it might seem complicated at first, it’s manageable once you get the hang of it.

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