How To Solve SASSA R350 Approved But No Payment Reasons And Solutions

Just as you’re about to celebrate your SASSA R350 grant approval, you realize there’s no payment yet. It’s a scenario many South Africans find themselves in. You’re not alone, and there’s a solution. Many South Africans have stated that their status is approved but not getting the grant.

How To Solve SASSA R350 Approved But No Payment Reasons And Solutions

This guide aims to help you understand the common reasons for this frustrating delay and offer practical solutions. We’ll guide you on How to Solve the SASSA R350 Approved But No Payment.

SASSA R350 Approved But No Payment Reasons

Understand that common reasons for these delays include:

  • Verification process delays
  • Banking details errors
  • Unclaimed previous payments
  • Technical errors

Verification Process Delays

Verification Process Delays

One common obstacle you might face is a delay in the verification process, which can significantly hold up your SASSA R350 payment. This delay is often due to incorrect or incomplete data. Always make sure you’re providing accurate and complete information to avoid this setback.

You can submit an inquiry to the SASSA helpline or visit your nearest SASSA office. They’ll assist in verifying your information and expediting the process.

Banking Details Errors

Banking Details Errors

Another hurdle you might encounter is errors in your banking details, a common cause of payment delays with SASSA R350. The bank account details you provide must be accurate and don’t belong to anyone else. An incorrect account number or branch code can lead to payment being delayed or even denied.

If you’ve already applied and suspect an error. Contact SASSA as soon as possible to solve the matter. Remember, you’re required to update your details in case of any changes.

To avoid future issues, double-check your banking information before submitting. It’s a simple step that can save you a lot of hassle. Remember, SASSA can’t process your grant if they can’t verify your banking details. It’s in your hands to ensure the data is correct.

Unclaimed Previous Payments

Unclaimed Previous Payments

If you’ve got unclaimed previous payments, it’s important to know that this can be a common reason for payment delays with SASSA R350. This occurs when you’ve not collected previous funds allocated to you, causing the system to hold back your current payment.

While frustrating, the solution is quite straightforward. You’ll need to claim those previous payments first.

To do this, contact SASSA directly and inquire about any unclaimed funds. Once you’ve done this, your current payments should start flowing again.

By staying vigilant, you’ll ensure your SASSA R350 payments arrive without hiccups.

Technical Errors

Technical Errors

Dealing with technical errors can be another hurdle in receiving your SASSA R350 payments on time. These glitches can be due to system downtime, incorrect banking details, or even postal code errors.

Firstly, ensure your banking information is accurate. Any discrepancies can delay your payment. If you’re unsure, contact your bank for confirmation.

Secondly, if your postal code doesn’t match the one SASSA has on record, rectify it immediately. Lastly, be patient during system downtime. It’s an issue SASSA needs to resolve, not you.

Verifying Your Approval Status

You’ll need to first confirm your SASSA R350 grant approval status before addressing any potential payment issues.

Start by visiting the SASSA SRD (Social Relief of Distress) website. On the site, click on the ‘Application Status’ link. You need to enter your ID number and the mobile number you used when applying for the grant. After entering the necessary information, click ‘Submit’. Your approval status will then be displayed on the screen. Sassa status check here.

If your grant has been approved, but you’ve not received any payment. There could be several reasons for this, such as banking details errors, or the payment could be still in process. If your status is ‘Pending‘, be patient, your application is still under review.

However, if it says ‘Declined‘, you should check the criteria for your eligibility and consider reapplying.

Lastly, keep an eye on your post office. SASSA sometimes sends payments via the South African Post Office. If you’ve selected this payment method, make sure you’re regularly checking your local post office.

Contacting SASSA for Support

If you’re still struggling with the SASSA R350 payment issues, it’s crucial to contact SASSA for support. They’re there to assist you with your payment problems. 

  • Toll-free number: 0800 60 10 11 is the main SASSA helpline for inquiries and grant-related information.
  • Regional offices: You can find specific phone numbers for regional SASSA offices on their website:
  • SASSA website: The SASSA website ( offers various resources, including contact details for specific departments and online application forms.
  • Contact form: You can submit a query through the online contact form on the SASSA website:
  • Social media: SASSA is active on Facebook and Twitter (@SASSAgov). You can contact them and send a message through these platforms.
  • General inquiries: You can try [email protected]. This address is for general questions about SASSA grants and services.
  • Specific grant inquiries: Some grants have dedicated email addresses. For example, [email protected] is specifically for SRD grant inquiries.


In conclusion, dealing with SASSA R350 payment issues can be challenging, but it’s important to remember that help is available.

Primarily, your first port of call should be the SASSA customer care or the website for clarifications. Sassa’s team is serving and they answer your queries and guide you through the process. Also, stay updated on recent information about the grant payments by regularly checking their official site and social media platforms.

Frequently Asked Questions

Can I Still Apply for the SASSA R350 Grant if I Am Currently Employed or Receiving Other Grants?

No, you can’t apply for the SASSA R350 grant if you’re currently employed or receiving other grants. This grant is specifically for those with no other income sources during the COVID-19 pandemic.

What Are the Income Requirements to Qualify for the SASSA R350 Grant?

To qualify for the SASSA R350 grant, you can’t be earning more than R350 per month. If you’re unemployed and have no other source of income, you’re eligible to apply for this grant.

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